When your heart needs
a little clarity.

Last updated: October 17, 2026. Isabella Rose is operated by Manila Enterprise LLC ("we," "us"). This policy describes how we handle information collected through our website, correspondence, and personalized written psychic-style or spiritual guidance services.

1. Information you provide

When requesting or purchasing a reading, we may collect your name, email, selected service, order details, questions, personal story, and any names or relationship details you voluntarily share. We may also receive correspondence, feedback, refund requests, and customer-support messages. We do not currently require an account, phone number, date of birth, or birth location for the standard request form. Please avoid submitting sensitive information unless necessary for your question.

2. Technical information and cookies

Our hosting and technical providers may process IP address, browser and device characteristics, access times, referring pages, and security logs to operate and protect the website. Essential cookies or similar technologies may support website functions. If we introduce optional analytics or advertising cookies, we will update this policy and provide any consent or opt-out controls required by applicable law. We do not currently represent that Google Analytics, Meta Pixel, or SMS marketing has been activated on this site.

3. How we use information

We use personal information to prepare and deliver personalized written readings, manage orders and payment confirmations, respond to requests, provide support, review refunds and delivery issues, protect against abuse and fraud, maintain records, and comply with legal obligations. We may use aggregated, non-identifying information to understand and improve our service. We do not independently verify claims about other people mentioned in your questions.

4. Payments and third-party providers

When checkout becomes available, authorized payment providers will process transactions and may provide us with transaction status, billing information, and order identifiers. Full card details should be entered only into the secure payment interface, not the reading form. Hosting, payment, email, and operational service providers may handle information as needed to deliver their services, subject to applicable agreements and privacy terms.

5. When information may be shared

We do not sell customer reading questions or personal stories. We may share relevant data with vendors assisting in service delivery, where legally required, to investigate misuse, to protect safety or rights, or in connection with a lawful business restructuring. We do not publicly post identifiable reviews or stories without permission.

6. Marketing choices

Order confirmations and service-related emails are separate from promotional messages. If optional promotional email subscriptions are introduced, we will provide an appropriate way to unsubscribe. We do not currently offer an SMS marketing signup through this website.

7. Data security

We aim to use reasonable administrative and technical measures, including access restrictions and secure service providers, to protect information. No website or transmission method is entirely risk-free. Where required by law, we will notify affected individuals or regulators of qualifying data incidents.

8. Retention

We retain order, payment-related, and communication records only as long as reasonably needed to provide services, handle disputes, meet accounting and legal obligations, and protect legitimate interests. Retention varies by record type and applicable requirements; we do not promise a fixed retention period that has not been operationally established. Data may be deleted or de-identified when no longer needed.

9. Privacy rights and requests

Depending on your location and applicable law, you may have rights to access, correct, delete, obtain a copy of, or restrict certain uses of your personal information, and to appeal or opt out of certain processing. Requests may be subject to identity verification and legal exceptions. Please reply to official Isabella Rose correspondence with the subject "Privacy Request" until a dedicated privacy contact is published.

10. California and other U.S. state rights

Residents of certain U.S. states may have additional privacy rights where applicable laws and eligibility thresholds apply, including rights related to data access, correction, deletion, and targeted advertising. We do not claim that every state privacy statute applies to this business. If required, we will provide the specific notices and mechanisms those laws mandate.

11. International visitors

Our business operates in the United States. Information may be processed in the United States or other countries where authorized providers operate. Privacy protections may differ by jurisdiction. Where required, we will apply appropriate international transfer and privacy safeguards.

12. Children

Our services are intended only for adults aged 18 or older. We do not knowingly solicit information from children. If you believe a minor has submitted personal information, please contact us to request review and appropriate deletion.

13. External links

Our website may link to external websites or payment services. Their privacy practices are governed by their own policies, and we encourage you to review those notices.

14. Changes to this policy

We may update this policy as our practices or legal requirements change. The updated version will display its latest revision date, and additional notice will be provided where required.

15. Contact and privacy inquiries

Isabella Rose is operated by Manila Enterprise LLC, United States. For now, please reply to official Isabella Rose correspondence and label privacy inquiries "Privacy Request." A dedicated support and privacy email address will be displayed before paid checkout is activated.

This policy should be read alongside the Terms & Conditions and Refund & Cancellation Policy. It does not replace any mandatory privacy rights under applicable law.

Last updated: October 17, 2026. These Terms govern use of Isabella Rose, operated by Manila Enterprise LLC ("we," "us," "our"). Please read them before purchasing a personalized written reading.

1. Nature of the services

Readings are personalized written psychic-style and spiritual reflections intended for entertainment, personal insight, and contemplation. They are subjective interpretations, not independently verified facts or promises about the future. We do not guarantee accuracy, reconciliation, another person's thoughts or behavior, timelines, manifestation, prosperity, or any particular result. Our services are not medical, psychological, psychiatric, legal, financial, or other professional advice, and should not replace qualified professional help.

2. Eligibility

Services are for people aged 18 or older who can legally enter into a purchase agreement. Do not use the services where doing so would violate applicable law.

3. Orders and information

When ordering becomes available, you must select a reading and provide a valid email address, your questions, and any required context. You agree that information you submit is accurate to the best of your knowledge and that you have the right to share it. We may request clarification before beginning. Please do not include highly sensitive personal information unless necessary. We may refuse abusive, unlawful, unsafe, or unfulfillable requests and will handle payments or refunds in accordance with applicable law and our Refund & Cancellation Policy.

4. Pricing and payment

Prices are in U.S. dollars unless checkout states otherwise. The applicable service price, taxes if any, and optional charges will be shown before payment authorization. Orders are not accepted or charged through the request form while checkout is being connected. Once enabled, payment must be completed through the designated secure checkout; payment methods are those shown there. Never enter payment card details into the reading question field.

5. Written delivery and priority upgrade

Readings are delivered by email in written form, without voice or telephone delivery. Standard delivery is within 48 hours after completed payment and receipt of all necessary information. A priority delivery option, when available and selected at checkout, costs an additional $9.99 and provides delivery within 24 hours measured from the same starting point. You are responsible for providing a working email address and checking your spam folder. Please contact us if your order is late or missing so we can investigate and provide an appropriate remedy.

6. Cancellations, refunds, and service concerns

Because readings are customized digital services, all sales are final and we do not offer voluntary refunds or cancellations for changes of mind, dissatisfaction with an interpretation, or unrealized predictions. If an order is undelivered, materially defective, or incorrectly charged, contact us so we can investigate and provide any remedy required by applicable law. See our separate Refund & Cancellation Policy. Nothing in these Terms limits nonwaivable consumer rights.

7. Personal use and intellectual property

Website text, graphics, branding, and original reading content belong to their respective owners and are protected by applicable intellectual property law. A purchased reading is for your personal, noncommercial use. You may retain and privately share your own reading, but you may not resell or commercially reproduce our material without permission. You retain ownership of the original content you submit and grant us permission to use it as needed to provide the service.

8. Prohibited activity

You may not use the website to break laws, threaten or harass others, impersonate someone, infringe intellectual property or privacy rights, submit malicious software, interfere with website security, or misuse the service. We may restrict misuse subject to applicable legal obligations.

9. Independent decisions and disclaimers

You remain responsible for your own decisions and actions. Do not rely solely on a reading for major health, safety, legal, relationship, or financial decisions. Services and website content are offered subject to applicable law; no statement here excludes warranties or consumer protections that cannot legally be excluded.

10. Limits of responsibility

To the extent permitted by law, we are not responsible for indirect or consequential losses arising solely from reliance on subjective spiritual guidance. Where lawful, our total responsibility for a particular paid service is limited to the amount paid for that service. This clause does not restrict liability or remedies that cannot legally be limited.

11. Privacy and communications

Our Privacy Policy explains how we handle information submitted with readings. By placing an order, you agree to receive essential service emails such as confirmations, clarification requests, delivery messages, and customer support responses. Promotional messages, if introduced, will be subject to applicable consent and opt-out requirements. No SMS marketing service is currently offered through the website.

12. Third-party services

Payment, website hosting, and email services may be provided by third parties under their own applicable terms and policies. We are not responsible for external websites beyond our control, subject to applicable law.

13. Disputes and applicable law

Please contact us first about an order issue so we can attempt to resolve it fairly. Applicable law, jurisdiction, and mandatory consumer protections govern disputes. These Terms do not impose mandatory arbitration, class-action waivers, or an artificially shortened claims deadline.

14. Changes and availability

We may update these Terms and our services prospectively. Material changes will be identified by the updated date and notified when legally required. Temporary technical interruptions may occur, and we will work to resolve affected paid orders.

15. General provisions

If a provision is held unenforceable, the remaining provisions continue to apply to the extent lawful. These Terms, the Privacy Policy, the Refund & Cancellation Policy, and applicable checkout disclosures form the relevant website terms, subject to mandatory law.

16. Contact

Isabella Rose is operated by Manila Enterprise LLC, United States. Until a dedicated support email is activated, you may reply to official Isabella Rose correspondence for customer-service questions. A verified contact email will be published before checkout is opened to paid orders.

Isabella Rose offers spiritual and intuitive-style written readings, reflections, and symbolic ritual experiences for personal insight and entertainment. Interpretations are subjective and should not be treated as verified facts, guaranteed predictions, or proof of another person's thoughts, feelings, or intentions.

No reading or ritual guarantees a specific outcome, including love, reconciliation, health, fertility, wealth, employment, or future events. You remain responsible for your own decisions and actions.

These services are not a substitute for medical, mental health, legal, financial, or other licensed professional advice. For urgent health or safety concerns, seek qualified assistance. Do not delay professional care based on a reading.

Readings are provided in writing by email. Standard delivery is within 48 hours after completed payment and receipt of required details; priority delivery within 24 hours costs an additional $9.99 when selected at checkout. See the Refund & Cancellation Policy above. See the Privacy Policy for how personal information is handled.